Privacy Policy

1. About this policy

This Privacy Policy explains how invoizzy ("we", "us", or "our") collects, uses, stores, shares, and protects personal data and related business information when you access or use our website, applications, and GST invoicing services. This policy is intended to help users, customers, and Google reviewers understand our data practices in a clear and transparent way.

2. Information we collect

Depending on how you use invoizzy, we may collect the following categories of information:

• Account and identity data, such as your name, email address, profile image, and authentication provider details.
• Business profile data, including seller details, GSTIN, addresses, phone numbers, and other contact or business information you enter.
• Invoice and transaction data, such as buyer details, product or service line items, tax rates, invoice numbers, totals, and generated records.
• Device, technical, and usage data such as log information, browser type, IP address, pages viewed, timestamps, and events used for security, analytics, and product improvement.
• Support and communication data, including messages, feedback, and issue reports sent to us by email, chat, or support tools.
• Billing-related data where paid plans are offered, such as subscription status, payment references, and transaction metadata processed through payment partners.

3. How we collect information

We collect information directly from you when you create an account, sign in, fill out forms, generate invoices, contact support, or otherwise use invoizzy. We also collect certain technical information automatically through the operation of the service, including logs, cookies or similar technologies where applicable, and analytics or security tools used to maintain the platform.

4. Google sign-in and third-party authentication

If you choose to sign in using Google OAuth, we may receive limited profile information from Google, such as your name, email address, and profile image, subject to the permissions you grant and Google's policies. We use this information only to authenticate you, create or manage your account, and protect account access.

We do not use Google user data for advertising, and we do not sell data obtained through Google sign-in. Use of Google-provided information remains subject to this Privacy Policy and any applicable Google requirements.

5. How we use your information

• Provide core invoicing, billing, and account features.
• Store and display your saved sellers, buyers, products, and invoice history.
• Support customer service and respond to inquiries.
• Prevent abuse, detect fraud, and improve platform security.
• Analyze product usage to improve app quality and user experience.
• Process subscriptions or related billing events when paid plans are used.
• Comply with legal obligations, resolve disputes, and enforce our terms.

6. Legal bases and business purposes

We process information for legitimate business purposes such as operating the service, maintaining security, communicating with users, fulfilling contracts with users, improving product performance, and complying with applicable laws. Where required by law, we rely on consent, contractual necessity, legal obligations, or legitimate interests, depending on the context of processing.

7. Sharing and disclosure of information

We do not sell personal information. We may share information with trusted service providers that support invoizzy, such as providers for hosting, authentication, analytics, customer support, communications, or payments. We may also disclose data:

• When required by law, regulation, subpoena, or valid legal process.
• To protect the rights, security, and safety of users, our service, or others.
• In connection with a merger, acquisition, financing, asset sale, or similar business transaction, subject to appropriate confidentiality protections.

8. Cookies and similar technologies

We and our service providers may use cookies, session tokens, and similar technologies to keep users signed in, maintain sessions, improve performance, understand usage patterns, and help protect the service from abuse or unauthorized access.

9. Data retention

We retain information for as long as reasonably necessary to provide the service, maintain business and tax records, comply with legal obligations, resolve disputes, detect abuse, and enforce our agreements. Retention periods vary depending on the nature of the data, account status, legal requirements, and operational needs.

10. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data and business information against unauthorized access, loss, misuse, or alteration. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International processing

Depending on the infrastructure and service providers we use, information may be processed or stored in jurisdictions other than the one in which you are located. By using invoizzy, you understand that such transfers may occur subject to reasonable safeguards and operational requirements.

12. Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of your account information and certain personal data. You may also ask questions about how we handle your information or request account closure. We may retain certain data where necessary for legal compliance, security, fraud prevention, dispute resolution, or legitimate business needs.

13. Children's privacy

invoizzy is not intended for children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Third-party websites and services

invoizzy may link to or integrate with third-party services. We are not responsible for the privacy practices of those third parties, and their services are governed by their own terms and privacy policies.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we do, we will post the updated version on this page and update the effective date above. Your continued use of invoizzy after the updated policy becomes effective constitutes acknowledgment of the revised policy.

16. Contact us

For privacy questions or requests, contact us at support@invoizzy.in.